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System status

We continuously monitor the status of all of our systems. You can subscribe to updates to be notified of an outage and when service is restored.

All Systems Operational

Gusto.com website Operational

Payroll, Benefits, HR Operational

Phone System Operational

Email System Operational

Chat System Operational

Two-factor authentication text messages Operational

Gusto Mobile Operational

API Operational

Provider: AWS Operational

DNS Operational

Elastic Compute Cloud Operational

S3 West Operational

S3 East Operational

Load Balancers Operational

Caching Operational

Database Operational

Cloudfront Operational

AWS apigateway-us-west-2 Operational

AWS apigateway-us-east-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 8, 2023

Most users are unable to get 2-step verification codes

Resolved - This incident has been resolved.
Jun 8, 10:05 PDT

Identified - The issue has been identified and a fix is being implemented.
Jun 8, 08:06 PDT

Investigating - We are currently investigating this issue.
Jun 8, 07:39 PDT

Jun 7, 2023

No incidents reported.

Jun 6, 2023

No incidents reported.

Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

Most users are experiencing slowness in their accounts

Resolved - This incident has been resolved.
May 30, 14:30 PDT

Investigating - We are currently investigating this issue.
May 30, 13:49 PDT

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

Payroll Database Maintenance

Completed - The scheduled maintenance has been completed.
May 27, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 20:00 PDT

Update - We will be undergoing scheduled maintenance during this time. We expect 1-2 minutes of downtime during this maintenance window.
May 26, 11:02 PDT

Update - We will be undergoing scheduled maintenance during this time.
May 26, 11:01 PDT

Scheduled - We will be undergoing scheduled maintenance during this time. We expect 1-2 minutes of downtime during this maintenance window.
May 26, 10:56 PDT

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.