Experiencing Issues with Two-factor authentication text messages
Uptime over the past 90 days. View historical uptime.
Gusto.com website ? Operational
90 days ago
99.99 % uptime
Today
Payroll, Benefits, HR ? Operational
90 days ago
99.57 % uptime
Today
Phone System ? Operational
90 days ago
100.0 % uptime
Today
Email System ? Operational
Chat System ? Operational
Two-factor authentication text messages ? Degraded Performance
Gusto Mobile ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
99.93 % uptime
Today
Provider: AWS Operational
DNS Operational
Elastic Compute Cloud Operational
S3 West Operational
S3 East Operational
Load Balancers Operational
Caching Operational
Database Operational
Cloudfront Operational
AWS apigateway-us-west-2 Operational
AWS apigateway-us-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 28, 2022
Some customers may experience loading issues for reports and forms within their Gusto accounts due to an AWS outage.
Resolved - This incident has been resolved.
Sep 28, 15:16 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 28, 12:44 PDT
Investigating - We are currently investigating this issue.
Sep 28, 10:41 PDT
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022
Some users unable to process payroll
Resolved - This incident has been resolved.
Sep 20, 08:51 PDT
Investigating - We are currently investigating this issue.
Sep 20, 06:51 PDT
Some users unable to log into their Gusto account using mobile devices
Resolved - This incident has been resolved.
Sep 20, 08:05 PDT
Investigating - We are currently investigating this issue.
Sep 20, 06:51 PDT
Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022
Some users may be experiencing issues accessing the "Benefits" tab of their Gusto account
Resolved - This incident has been resolved.
Sep 15, 14:38 PDT
Update - We are continuing to investigate this issue.
Sep 15, 14:29 PDT
Investigating - We are currently investigating this issue.
Sep 15, 14:28 PDT
Sep 14, 2022

No incidents reported.

← Incident History Powered by Atlassian Statuspage