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Investigating issues with Payroll Processing for some users

Incident Report for Gusto

Resolved

On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.

Posted Oct 24, 2025 - 12:54 PDT

Investigating

We have identified the root cause of the issue impacting Payroll. Our team is implementing a solution and taking necessary steps to mitigate the impact. We will keep you updated as we work toward full resolution.

Posted Oct 24, 2025 - 12:39 PDT

This incident affected: Payroll, Benefits, HR.