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System status

We continuously monitor the status of all of our systems. You can subscribe to updates to be notified of an outage and when service is restored.

Gusto.com is currently inaccessible due to an AWS outage.

Incident Report for Gusto

Resolved

This incident has been resolved. Gusto systems are operational and customer support phone lines have been re-opened.

Posted Dec 15, 2021 - 09:00 PST

Monitoring

AWS has identified the root cause of this issue and is implementing a fix. We will continue to monitor progress.

Customers may have more success logging into their Gusto accounts at this time, but our customer support phone lines remain closed due to intermittent issues.

Posted Dec 15, 2021 - 08:16 PST

Update

We are continuing to investigate this issue.

Posted Dec 15, 2021 - 07:52 PST

Update

We are continuing to investigate this issue.

Posted Dec 15, 2021 - 07:34 PST

Investigating

We are currently investigating this issue.

Posted Dec 15, 2021 - 07:33 PST

This incident affected: Provider: AWS (DNS, Elastic Compute Cloud, S3 West, S3 East, Load Balancers, Caching, Database, Cloudfront) and Phone System.