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Delayed direct deposit payments

Incident Report for Gusto

Resolved

This incident has been resolved.

Posted Jul 30, 2020 - 16:56 PDT

Monitoring

The root cause for delayed direct deposit payments reported to our team has been identified. Payments will post to bank accounts by 5pm local time.

Posted Jul 30, 2020 - 14:18 PDT

Identified

The root cause for delayed direct deposit payments reported to our team has been identified. Payments will post to bank accounts by 5pm local time.

Posted Jul 30, 2020 - 12:16 PDT

Investigating

We are aware of delayed employee and contractor direct deposit payments being reported this morning. Our team is currently investigating and we will share another update at 12pm PST.

Posted Jul 30, 2020 - 11:13 PDT

This incident affected: Payroll, Benefits, HR.